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Resort Facts

Resort Facts

Welcome to your home in the desert.

Some nights, nothing is better than dining in your room. Our cozy guest rooms provide the perfect setting, curl up with some comfort food and play a movie.

Resort Facts

Check-in is at 4:00 pm

Check-out is at 11:00 am

We accept one night’s deposit at the time of booking, and then $100 security deposit plus additional nights of stay will be collected at check in with Credit Card or Debit Card only.   We do not accept cash. 

We will refund the first night deposit in the event of a cancellation, if the cancellation is made at least 72 hours prior to the reservation arrival date.  (i.e. by 6pm on January 1st, 2022 for a reservation arriving 4pm January 4th 2022)

Requests for early check-ins and late check-outs are not guaranteed. If you are planning on an early arrival, and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you depart.

Check-out prior to originally booked departure date will result in a charge of one night’s room and tax.

The pool day passes are $18 a person, and you must be at least 21 years old.

Parking is a free amenity to hotel guests.

Visa, Diners Club, Discover, MasterCard, and American Express are accepted. Credit cards must be presented upon arrival or a credit card authorization form must be received prior to arrival with the cardholder’s signature. If paying by cash, we still require a credit card to be kept on file for any incidental charges and will not be able to accept cash for this deposit amount. Direct billing must be arranged with the hotel prior to arrival.

Package components should be reserved at the time of booking to ensure availability. No refunds will be made for unused package components. Gratuities are not included with any packages.

All of our resort guestrooms are non-smoking and there is no smoking on guestroom balconies or patios. In addition, smoking is prohibited on pool decks, restaurant patios. This policy also applies to electronic smoking devices.

City and Tourism BID taxes are based on City of Desert Hot Springs Transient Occupancy Tax at 12% and Tourism Improvement District at 3%. The City Park Maintenance Fee is based on .9%
 
lounge chairs by the pools

Relaxing by the pools

Take a holistic approach to relaxation and wellness at our Desert retreat, where your options for relaxation are endless.

Book Your Stay

Relaxing by the pools

Take a holistic approach to relaxation and wellness at our Desert retreat, where your options for relaxation are endless.

Book Your Stay

Relaxing by the pools

Take a holistic approach to relaxation and wellness at our Desert retreat, where your options for relaxation are endless.

Why Book Direct?

The best rates are always found here. Plus, we have special perks just for you.

  • Complimentary WiFi
  • Flexible cancellation policies
  • Help and tips from our team who truly know our hotel
  • Personalize your stay with special requests, access to upgrades and more
  • Pre-arrival email with insider guide to our property, neighborhood, weather forecast & more